Shipping Policy

Shipping Days:
Orders are shipped on weekdays only, excluding public holidays.

Local (Singapore) Shipping:
– Registered Mail (J&T Express): 2–4 business days
– Tracking details will be sent via email or SMS within 48 hours after payment

International Shipping (except Malaysia) :
– Registered Mail: 1–2 weeks
– Flat fee: SGD 15
– All international orders come with tracking

Please note: ALEMENZ is not responsible for any customs, import duties, or additional fees incurred at the destination. These are the responsibility of the customer.